At Terra Leaf Cannabis, we respect your privacy and are committed to being transparent about how information may be collected, used, stored, and protected when you visit our website, create an account, place an order, contact us, subscribe to communications, or otherwise interact with our online services.
This Privacy Policy explains the categories of information Terra Leaf Cannabis may collect, why that information may be used, how it may be shared, the choices available to you, and the steps we take to protect information under our control.
This Privacy Policy applies to information collected through the Terra Leaf Cannabis website, online store, account features, customer service communications, marketing communications, and other digital interactions provided directly by Terra Leaf Cannabis.
By accessing our website or providing personal information to us, you acknowledge that you have had an opportunity to review this Privacy Policy.
Terra Leaf Cannabis is intended only for individuals who meet the minimum legal age and eligibility requirements applicable to cannabis-related products in their jurisdiction.
We do not knowingly seek to collect personal information from children or individuals who are legally ineligible to use our services.
If we become aware that information has been collected from an individual who is not legally eligible to use our services, we may take appropriate steps to delete or restrict that information where required.
The information Terra Leaf Cannabis collects depends on how you interact with our website and services. Personal information may include information that identifies you directly or information that can reasonably be associated with you.
Name, email address, telephone number, password, account preferences, and other information used to create or manage an account.
Name, email address, telephone number, billing address, delivery address, and other contact details you voluntarily provide.
Order history, products purchased, transaction amounts, shopping-cart activity, returns, refunds, and other transaction-related information.
Information related to payments and transaction status. Where payment processing is performed by a third-party provider, sensitive payment credentials may be transmitted directly to that provider rather than stored by Terra Leaf Cannabis.
Date of birth, age, or identity-verification information where reasonably necessary or legally required to verify eligibility.
IP address, browser type, device information, pages visited, referring pages, interactions with our website, and similar technical information.
General location information derived from an IP address or location information you provide, such as city, region, postal code, or delivery address.
Messages, inquiries, feedback, reviews, support requests, and other information you voluntarily provide when communicating with us.
Terra Leaf Cannabis may collect information through several sources depending on the services you use.
Terra Leaf Cannabis may use personal information for legitimate business, operational, security, customer service, and legal purposes.
Terra Leaf Cannabis may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, improve performance, support security, and provide relevant content.
Cookies may include essential cookies required for website functionality, preference cookies, analytics cookies, and other technologies used in accordance with applicable law.
Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality or performance of portions of the Terra Leaf Cannabis website.
We may use analytics services to help us understand how visitors interact with our website, which pages are visited, how users navigate the site, and how we can improve the Terra Leaf Cannabis online experience.
Analytics providers may collect technical and usage information according to their own privacy policies and the configuration of our website.
If you choose to receive marketing communications from Terra Leaf Cannabis, we may use your contact information to send information about products, updates, educational content, promotions, or other material that may be of interest to you where legally permitted.
You can generally unsubscribe from promotional emails by using the unsubscribe link included in those communications.
Even if you opt out of marketing communications, we may still send transactional, account, security, policy, or order-related communications where necessary.
Terra Leaf Cannabis may share limited personal information with third parties when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.
These parties may include:
We do not authorize service providers to use personal information for purposes unrelated to the services they perform for us, except where independently permitted by law.
Terra Leaf Cannabis does not intend to sell personal information for direct monetary consideration.
Certain privacy laws may define terms such as "sale," "sharing," or "targeted advertising" more broadly. Where applicable law provides additional rights relating to such activities, eligible users may exercise those rights according to the procedures made available by Terra Leaf Cannabis.
Certain information may be considered sensitive under applicable privacy law. Depending on the circumstances, this may include login credentials, government identification information, precise location information, or other legally protected categories.
Terra Leaf Cannabis will seek to collect sensitive personal information only where reasonably necessary for a legitimate purpose and where permitted by law.
Please do not send unsolicited sensitive information through ordinary contact forms, reviews, or customer-service communications.
Depending on your location and applicable privacy law, you may have certain rights regarding your personal information.
Access
Request information about personal data we maintain about you.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of certain personal information where legally available.
Portability
Request a portable copy of certain personal information where applicable.
Marketing Opt-Out
Ask us to stop sending promotional communications.
Other Privacy Choices
Exercise additional rights provided by applicable privacy legislation.
Some requests may be subject to identity verification, legal exceptions, record-retention obligations, or other limitations permitted by law.
Terra Leaf Cannabis retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, account administration, customer service, fraud prevention, recordkeeping, dispute resolution, and legal or regulatory compliance.
Retention periods may differ depending on the category of information and the legal requirements applicable to the information.
Terra Leaf Cannabis seeks to use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.
However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect their accounts, including using strong and unique passwords, keeping login credentials private, and signing out of accounts when using shared devices.
If Terra Leaf Cannabis becomes aware of a security incident involving personal information, we may investigate the incident and take appropriate measures to contain, remediate, and respond to it.
Where notification is required by applicable law, affected individuals or appropriate authorities may be notified in accordance with those requirements.
The Terra Leaf Cannabis website may contain links to third-party websites or integrate services operated by other companies.
Terra Leaf Cannabis does not control the privacy practices of independent third parties. When you leave our website or interact directly with another provider, that provider's privacy policy may govern the collection and use of your information.
Terra Leaf Cannabis may disclose information when reasonably necessary to comply with applicable law, regulation, subpoena, court order, government request, investigation, or other valid legal process.
Information may also be used or disclosed where reasonably necessary to protect the safety, rights, property, security, or legal interests of Terra Leaf Cannabis, our customers, or other parties.
Terra Leaf Cannabis may revise this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal requirements, or privacy obligations.
Updated versions will be posted on this website. We encourage users to periodically review this page to remain informed about how personal information is handled.
If you have questions about this Privacy Policy, believe information we hold about you is inaccurate, or wish to submit an eligible privacy request, please contact Terra Leaf Cannabis through our official Contact Us page.
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